FAQ

 NO! You have to be an experienced bicycle rider. If you are booking for a group do not assume everyone can ride a bicycle! We will not issue a refund if a guest cannot ride one of our bikes safely.

No. However some wineries waive tasting fees with purchase of a bottle.

NO! Our wonderful winery tour is about experiencing our beautiful valley. In 4 hours we only visit 3 wineries and sip, not guzzle wine.  Please understand tasting fees are not included. If you want a drinking tour we will be happy to refer you to a Limo service. If you do have too much to drink on the tour we will remove you from the tour and have you arrange your own way back at your expense. No refund will be given.

Electric bikes are bicycles that can operate on human power, electric power or both at the same time. When electric power is kicked in, the bike can travel at speeds up to 20 miles per hour and do so without eating up gasoline or creating emissions in the process. Advantages of electric bikes include: being able to ride longer distances without straining muscles and getting tired, and the ability to go up hills and into the wind much more easily.

No, we are a guided tour company.

Yes. Please book early to maximize your chances of getting the day you prefer.

YES. The Winery tour is for 21 years and up. Our Path Less Pedaled Tour is recommended for 15 years and up, depending on bicycle experience. Unfortunately, children under the age of 15 are not allowed to operate an electric bike on their own.  Please note that all participants under the age of 18 must have an adult 21 or over sign the waiver for them. However, keep in mind that participants under 18 years old must have a parent or guardian sign their waiver AND must be accompanied on the tour by an adult 21 or older.

There is no minimum weight, but there is a maximum weight of 270 lbs.

That’s up to you but we do recommend closed toe shoes, not too loose garments and eye protection.

Yes. If you are an experienced rider! Your safety is  our top concern. We ask that tour participants arrive 30 minutes early to be fitted with their bikes and helmets, so that we can ensure a safe, secure fit for everyone. We do ride on public roads.

Anyone under 18 is required to wear a helmet. We do supply helmets, however if you have an extra big noggin bring your own as ours will not fit you.

No, you must be able to ride a bicycle. The start of the tour is not a good time to reacquaint yourself with cycling!

No, but feel free to pack a picnic. We’ll be happy to haul your snacks in your guides trailer!

Bike tours will typically still go out in light rain, but not in more severe or unsafe weather conditions. If we need to cancel the event, we will contact you before the tour time to reschedule your tickets to another time that is convenient for you. Please be sure the local (or cell phone) number you provide when buying your tickets is accurate.
If you book a Summer tour it will be hot. Chelan is high desert and it often gets into the triple digits. Do not book this tour if you cannot handle the heat! However the bikes are electric and the lake is cool, bring your sunnies and swimmies. Embrace the heat!

Each rider is responsible for the bicycle. If lost, stolen or damaged, the rider is responsible for the replacement cost.

No, but they are bicycles and we do recommend pedaling and getting some exercise.

Yes. It is a requirement that all individuals participating sign a waiver. If you are under the age of 18, your parent or an adult 21 or over must sign for you. Participants under 18 years old must have a parent or legal guardian sign the waiver AND must be accompanied by an adult 21 or older. We will also need to make a copy of a credit card and a valid ID of one member of each party. The information will only be used in the case of damage or loss of property.

Of course! Local or not, there’s nothing like cruising the area with the fun and ease of an electric bike. Also, locals can learn something new about their hometown, whether it is a new landmark or a new route. Our tours are also great for locals with out-of-town visitors who want to see the sites. This is a unique and thrilling opportunity that will leave your guests thanking you for taking them on this amazing ride!

Of course! For parties of 7 or more please book at least 2 weeks in advance. Please contact us for details

​Absolutely! Gift certificates are great for birthdays, thank you presents and anniversary gifts.

Both! Most of the tour is on public roads with nice wide shoulders as well as bike trails.